CUSTOMER SERVICE
ON DEMAND
We provide first-class customer support agents and technology to accelerate your company’s growth.
Flat monthly fee. No long-term commitment. Let’s talk.
Let's work together to build your high-performing and scalable customer service team.
How we can help
We bring a fully integrated team and approach to support your business objectives.
FULLY INTEGRATED TEAM
We match exceptional people to your brand, and co-manage alongside you.
DETAILED PERFORMANCE ANALYTICS
We track full-funnel performance & culture metrics and use predictive analytics for optimal results.
INFINITE SCALABILITY
We leverage technology to optimize processes and streamline onboarding for seamless scalability.
Customer service options
Outsourcing, freelancers, hiring in-house — they all leave a lot to be desired and results are typically mixed at best. That's why we designed a new way of working together.
​HIRING DIRECTLY
​
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Unengaged talent
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Difficult to scale
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Internal team
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Resource-intensive management
​HIRE WITH GO2
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Hand-picked talent
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Infinitely scalable
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Integrated team
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Co-management
​OUTSOURCING
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Low-quality talent
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Flexible scaling
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External team
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Disconnected management
Our strategy
We have a tried and true approach for implementing the best talent that matches and grows with your brand.
RECRUITING
& HIRING
We attract the highest quality candidates through our values-centric hiring process.
ONBOARDING
& TRAINING
Our teammates are trained in customer service software and remote working best practices.
ONGOING MANAGEMENT
Our Success Managers co-manage with you to provide coaching and access to the Go2 community.
SCALING
& GROWTH
We leverage technology to optimize scalable training and onboarding systems.
Experienced with the tools you love
Our technology integrates with your existing tools and workflows, making it ridiculously easy to work as one team.
Jumpstart your remote team in days
Out-of-the-box implementation takes days, not weeks of preparation. Here are the steps to getting started:
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IDENTIFY NEEDS
Identify your business needs and objectives to grow at scale.
TALENT ACCESS
Provide access to highly qualified candidates from our talent pool.
ONBOARDING
Set up and onboard only when you find the perfect match.
WORK SMARTER
Improve your business using data-driven metrics and feedback.